When’s the last time you had a good customer experience?
Alex Levin, Co-founder and CEO of Regal AI, is building AI Phone Agents that handle millions of customer calls for a small fraction of the cost, and drive higher customer satisfaction.
In this episode with Jason Shuman, Levin gets into:
• why companies moved away from phone calls despite customer demand.
• how legacy vendors decided voice wasn’t worth improving.
• why AI voice is now cheaper and more consistent than humans.
• what slows big companies from adopting voice AI.
• how AI handles the tier-1 work while humans focus on harder problems.
Connect with us here:
1. Alex Levin: https://www.linkedin.com/in/alexlevin1
2. Jason Shuman: https://www.linkedin.com/in/jasonshuman/
3. Change Order: https://www.linkedin.com/company/change-order/
4. Primary Venture Partners: https://www.linkedin.com/company/primary-venture-partners/