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CASAP’s $25M Battle to Protect Your Money | CEO Shanthi Shanmugam
03 October 2025

CASAP’s $25M Battle to Protect Your Money | CEO Shanthi Shanmugam

Change Order Podcast

About

First-party fraud costs businesses over $100 billion a year, often because finance teams rely on outdated systems.


Enter Casap, an AI-driven platform that reduces fraud losses and simplifies dispute resolution.


On Change Order, Shanthi Shanmugam, CEO and co-founder, shares how her experience in product and customer care at Robinhood inspired the creation of Casap.


She also discusses with Jason Shuman:

• why every dispute is a test of trust

• how AI and humans collaborate to resolve disputes in minutes

• what it takes to turn regulatory rules into a competitive advantage


Connect with us here:

1. Shanthi Shanmugam- https://www.linkedin.com/in/shanthi-shanmugam-4057284a/

2. Jason Shuman- https://www.linkedin.com/in/jasonshuman/

3. Change Order- https://www.linkedin.com/company/change-order/

4. Primary Venture Partners- https://www.linkedin.com/company/primary-venture-partners/