‘Jamaica is gifted with talent…we are obsessed with people’

‘Jamaica is gifted with talent…we are obsessed with people’

Anand Biradar
00:16:42
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About this episode

Hinduja Global Solutions (HGS) Jamaica is excited about the country and its people. “Jamaica is gifted with talent,” declared the Chief Executive Officer (CEO), Anand Biradar.

Hinduja is the first Indian business process management (BPM) firm to operate in Jamaica.

It started in June 2012 with 80 customer service associates, and has since established a reputation for nurturing strong client relationships by making the most of the near-shore advantage and an exciting talent pool. The company now has more than over 5,100 associates working in its four delivery centres across the country.

Anand is upbeat about the future of his company the Business Process Outsourcing (BPO) sector in Jamaica, declaring that in another two to three years it will be a billion-dollar industry.

In this episode of Impacting Jamaica, Anand talks with host Mark Titus about his dedicated and committed employees, the BPO’s future and corporate social responsibility.