Part 4 - Is your customer service up to scratch?

You've made the sale, but that's just the start of the journey! How can you offer exceptional customer service so that your customers rave about you to their friends? Today is the final part of our 4 part summer series where we talk about how to excel when it comes to boundaries and customer service.

Time Stamps:

00:04 - The Next Steps After the Sale

01:35 - Setting Boundaries and Expectations in Customer Service

12:00 - Surprise and Delight in Customer Service

16:06 - Dealing with Difficult Customer Situations

22:32 - Effective Customer Service Strategies