#19 Absorb complexity, transmit clarity. With Jerome Gavin, EVP Country Management, Northern Europe

We sat down with Jerome to talk about his fascinating journey which began as employee #1 in Just Eat Spain 14 years ago. From those early days, launching the website, signing up restaurant partners himself, acting as the first Customer Service agent, to now overseeing one of the most profitable market segments, Jerome shares the principles that guide him. These include his mantras like the triple A approach, the importance of supply or that the main duty of leaders is to absorb complexity and transmit clarity. Having actively contributed to the majority of the company's transformations, Jerome offers a unique perspective on what it takes to stay competitive in an ever-changing industry.