S1E23 - Embracing Setbacks in Innovation as a Leadership Opportunity
Unusual Attitudes
A simple fact of innovation, and all of the speed, efficiency, and automation that comes with it, is that technology will break down from time to time. Engineering is inherently human and iterative. The same principle of forgiveness should apply to technology as to people – viewing failures as a moment in time in a long journey, not a final endpoint.
Mark MacDonald knows a thing or two about the importance of accepting and learning from breakdowns. As the top executive in charge of Phenom’s Global Professional Services and Customer Care team, his team helps more than 700 organizations overcome tech challenges. Accepting temporary setbacks is crucial for progress and efficiency in a rapidly evolving tech environment.
Tune in to this episode to hear why curiosity and continuous learning are vital in leadership roles, particularly in exploring new tech and addressing hiccups along the way.