Many founders do not have a growth problem — they have a systems problem. In this episode, Amanda Catarzi Hengst explains how SOPs, automation, clear roles, and better operations can help business owners stop being the bottleneck.If your business depends on you for every decision, task, client handoff, or follow-up, it may be time to rethink how the company is actually built.
Amanda's Links:
www.amandacatarzi.com
https://www.instagram.com/amandacatarzi/
Joshua Krafchick sits down with Amanda to discuss the operational side of scaling a business. Amanda shares how she moved from copywriting into fractional COO work after seeing the same pattern repeatedly: businesses had marketing, leads, and attention, but lacked the systems, fulfillment processes, offer clarity, team structure, and follow-up needed to turn momentum into sustainable growth.
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