Anand Biradar, senior vice-president and head of the international outsourcing firm Hinduja Global Solutions, is upbeat about the BPO sector in Jamaica.
He predicts that within two to three years the business process outsourcing (BPO) sector in the country will be a US$1 billion industry. Everything is on track for this to become a reality, said the Hinduja Global Solutions senior vice-president.
His company, said Biradar, helps clients in various ways, adding that it covers “the entire gamut of enabling our clients to run their businesses a lot more efficiently and also at the same time empowers them to deliver better experiences for their customers”.
Additionally, Biradar was full of praise for the Jamaica workforce, praising his team for their commitment and dedication to duty.
In this repeat 2021 episode with Impacting Jamaica host Mark Titus, the Hinduja Global Solutions senior vice-president spoke about the company’s commitment to its workers and corporate social responsibility initiatives. “Whatever we do, we do it with fun,” he said.