235. How M&S saw off the cyber criminals and its plan for the next 100 Years (Part 1)

Is there any worse trauma for a business than a cyber attack? What should you do if it happens? Plus how do M&S decide when to close a store and, if it does, is that the final nail in the coffin for that town centre?



Steph and Robert talk with M&S chairman Archie Norman, about not just any cyber attack, but an M&S cyber attack. Plus what the barometer of British retail is planning to do next.



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