Pool Pros text questions here
Thursdays with Steve & Wayne
“The Price of Doing Business”
🧠 Overview
This week on Talking Pools Podcast, Steve and Wayne break down the reality of running a pool service company—where one service call can derail your entire day and expose bigger industry problems.
👨🔧 From the Field
A commercial emergency turns into a full-blown headache involving:
- Faulty flow meters Leaking high-pressure filters Multiple supply runs Hours of downtime
👉 The takeaway: In commercial service, failure isn’t an option.
⚙️ Equipment Issues
- Traditional flow meters and gauges are often unreliable Installation standards don’t match real-world conditions More pros are switching to better-performing alternatives like FlowVis-style meters
💸 The Pricing Problem
Steve uncovers a major issue:
- Distributor price: ~$700 Online price: ~$500 Knockoff: ~$200
👉 For the first time: “I couldn’t sell this in good conscience.”
🌐 The Internet Changed Everything
Today’s customers:
- Check prices instantly Know what things cost Question everything
👉 And honestly? We all do the same thing.
🧪 Bigger Industry Concern
- Equipment failing too quickly Warranties getting harder to process Manufacturers losing control of pricing
👉 If cheaper works the same… what are we paying for?
📣 Get Involved
Seen this in your business?
📧 talkingpools@gmail.com
🏆 Mentor Award
Nominate someone who shaped your career:
👉 cpoclass.com
LaMotte Company is a leading manufacturer of water quality testing products & pool test kits
California Pool Association
Pool Industry Trade Organization
CMAHC
The Council for the Model Aquatic Health Code promotes health & safety at public swimming pools
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Support the show
Thank you so much for listening! You can find us on social media:
- FacebookInstagramTik Tok
Email us: talkingpools@gmail.com