Rethink Retail

Amazon runs full operations in 22 countries, yet shoppers in more than 100 countries buy from it. Deciding where to invest next comes down to reading what those customers are already doing.Kasturi Pal (Amazon), who leads worldwide marketing for Amazon’s international cross-border business, joined Jeremy Goldman at Shoptalk to discuss how to read customer signals across very different markets, and...

Online now makes up more than 19% of US grocery sales, and most of those orders are still picked off store shelves. That gets grocers online quickly, but it brings missing items, substitutions, and picking that’s hard to speed up or automate.Petr Lizner (Veloq & Rohlik Group) and Dalibor Patek (Rohlik Group) joined Jeremy Goldman at Groceryshop to discuss when micro-fulfillment makes sense...

Retail media replaced the printed flyer, but the way brands plan for it hasn’t changed much. Budgets still roll over year to year like a trade expense, split across teams that each chase their own numbers.Wendy Salisko (WADE Advisory), who spent 22 years in enterprise CPG before co-founding a firm that advises challenger brands, joins Drew Cashmore (Chair, MiR) on this episode of Media Mondays to...

Welcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce.This week, Jeremy Goldman is joined by Kimberly Morgan (The Fashion Tech Exec), Zak Stambor (EMARKETER), and Doug Stephens (Retail Prophet) to discuss what’s squeezing traditional grocers, how connected store technology is becoming a security risk, and...

Walmart sources produce from 10,000 American farms. Many shoppers who relied on Walmart for cereal and coffee had no idea, and crossed the street to buy fruit and vegetables from grocers they saw as more local.Evan Gaetano, helped close that gap at Walmart and now works on membership strategy at Sam’s Club.He joins Lavina Suthenthiran on this week’s Global Lens to discuss how retailers can prove...

Retail media now draws $170 billion a year, more than TV and CTV combined, and much of that money buys ads few shoppers remember.Lisa Zielinski (Ipsos) joins Jeremy Goldman on this episode of Media Mondays to unpack Creativity Over Clicks, Ipsos’s study of more than 21,000 simulated shopping trips on Amazon and Walmart, and what it means for brands and retail media networks.INSIDE THE...

Welcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce.This week, Jeremy Goldman is joined by Andrea K. Leigh (Allume Group) and, for the first time behind the Rethink mic, our own Chris Parsons to discuss how brands and retailers are fighting to keep their customers as loyalty fades and AI changes how people...

Leverage, local knowledge, and high margins. That's the recipe Andrew Nichols (Warroad Original Hockey Co.) has learned to grow a consumer brand across new channels and countries.His perspective comes from more than 20 years in consumer brands, starting at Unilever, spending nearly a decade at Crocs in Canada, and growing BioSteel to a sale in 2019.He joins Lavina Suthenthiran on this week's...

Until 2024, SharkNinja ran its direct-to-consumer business on two separate tech stacks, one for North America and one for Europe. Every new market added more complexity just as the company wanted to grow faster.So it rebuilt its storefront, order management, and payments on one global foundation, all while getting ready for a new kind of shopper: the AI agent that buys on a customer's behalf.Greg...

Retail media moves at the speed of its people. Shopper habits, trust between retailers and brands, and comfort with handing work to AI all set the pace more than any piece of technology.Travis Clinger (LiveRamp) joins Drew Cashmore (Vantage and Chair, MiR) on this episode of Media Mondays to unpack what that means for building a lasting retail media network.INSIDE THE EPISODE:SHOPPERS MOVED...