Content Creation Lessons from Chick-fil-A

J.D. shares how a routine Chick-fil-A run turned into a lesson on content creation. From broken app searches to hidden RSS feeds, many online creatives are dropping the ball on user experience. Here is why adopting a frictionless, customer-first approach is the secret to expanding your audience's reach.

Show notes and transcript are at jdsutter.me/ccm20

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