The Audience You Don’t Hear From: What Pew Learned About News Engagement

The loudest members of your audience may not be the most representative.

New research from Pew Research Center divides Americans into four broad groups based on how they participate in news, politics, civic life and religion: mobilizers, connectors, spectators and outsiders.

On this episode of Keep It Local, Local Media Association host Ryan Welton talks with Pew Research Center research associate Luxuan Wang about what those groups can teach local newsrooms about their audiences.

One group in particular should get publishers’ attention: spectators. They closely follow news and engage with information online, but they are far less likely to participate publicly in civic or political life. That means traditional engagement signals such as comments and public shares may miss a significant portion of a newsroom’s real audience.

Wang also explains why younger Americans may be more connected to news than conventional wisdom suggests, how social media and creators are reshaping news discovery, and why local journalism continues to enjoy greater trust than national news.

The conversation offers newsroom leaders a different way to think about one of journalism’s favorite words: engagement.

Read Pew Research Center’s report, “How Americans Are Engaged With News, Politics, Religion and Civic Life,” at PewResearch.org.

Keep It Local is a podcast from Local Media Association exploring innovation, strategy and the future of local journalism. Interested in sponsoring Keep It Local or appearing as a guest? Contact Lindsey Estes at lindsey.estes@localmedia.org and Ryan Welton at ryan.welton@localmedia.org.