S2 E3: How to improve client listening and information retention

Discover the science behind effective communication and why it's crucial to reduce listener stress levels. This episode highlights essential strategies to improve client information retention in professional settings, emphasizing the critical role of both the speaker and the listener. It discusses the impact of stress on comprehension and suggests ways to lower stress levels. It also provides practical tips and strategies to enhance client engagement and retention. By implementing these approaches, professionals can improve their communication skills, ultimately leading to better patient outcomes.