
#047 - I'm In - Mentorship in Hospitality
"I'm In": The Official Institute of Hospitality Podcast
This Podcast is Sponsored by Leonardo Hotels UK & Ireland https://www.leonardohotels.co.uk/
Host: Phil Street FIH
Guests:
· James B Clarke FIH – General Manager, Park Plaza Westminster Bridge & Chair, Master Innholders
· Lisa Bright MIH – Professional Development Administrator, Institute of Hospitality
· Rishabh Vaish AIH – Business Development E-Commerce, Blue Orchid Hotels & Youth Council, IOH
Artwork and Branding: Sonia Cresswell (MIH) Music by: Leon Williams (FIH)
Mentorship in Hospitality: At what point does it stop being effective?
In this episode, Phil is joined by James B Clarke, Lisa Bright, and Rishabh Vaish to dig deep into the subject of mentorship. From first hand stories to hard truths about when it goes wrong, this conversation unpacks the real value of mentoring relationships and when they risk becoming meaningless.
If you’ve ever considered being a mentor, becoming a mentee, or just want to better understand how to create growth focused relationships in hospitality, this episode is a must-listen.
In this episode, we discuss:
- Why mentorship matters more than everWhat makes a mentoring relationship truly workSetting the right ground rulesThe dangers of ineffective or one sided mentorshipHow to spot when it’s time to part waysThe role of reverse mentoringHow to ensure guidance doesn’t become outdated adviceWhy mentoring isn’t about creating clones
Why Our Guests Said, “I’m In!”
James B Clarke: A long-time Fellow and passionate advocate for collaboration and mentoring, James believes the IOH and Master Innholders are critical to nurturing future leaders. His goal? To be part of shaping a strong, resilient, and people focused profession.
Lisa Bright: Lisa loves being part of the wider hospitality family and especially values her work with Mentor Me, the IOH’s mentoring scheme. She sees it as an opportunity to support others and grow personally while connecting across the industry.
Rishabh Vaish: Having joined the IOH as a student, Rish was inspired by the welcoming environment and real world value of networking and mentorship. Now on the Youth Council, he’s helping others find their feet and their voice in hospitality.
Outstanding Quotes from the Episode:
“The delicate balance of mentoring someone is not creating them in your own image, but giving them the opportunity to create themselves” – Steven Spielberg (quoted by Phil)
“Mentorship is a win-win – as a mentor, you learn just as much as you give” – James B Clarke
“Mentoring is a gift. What you do with it is your choice” – Lisa Bright
“Mentorship is not about making clones. It’s about merging the best of yourself with someone else’s potential” – Rishabh Vaish
“Ineffective mentoring is worse than no mentoring at all” – Lisa Bright
“Reverse mentoring reignites your perspective. It’s not one sided – it’s two way growth” – Phil Street
Join the Conversation:
Twitter/X: @IoH_Online
Instagram: @ioh_online
LinkedIn: Institute of Hospitality
Website: https://www.instituteofhospitality.org/
Mentoring is more than a buzzword – it’s a commitment to growth, authenticity, and meaningful connection. This episode breaks it all down, so tune in now!
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