Two Years of Change: Xylem's Shift from Outdated Tech & Ineffective Comms to AI-Powered Global Reach
20 January 2026

Two Years of Change: Xylem's Shift from Outdated Tech & Ineffective Comms to AI-Powered Global Reach

Employee Engagement Examples of Excellence

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Step inside a real-life transformation story in this episode of our podcast, recorded live at our recent Employee Engagement Summit.

In this conversation, Laura Low from Xylem shares how she rebuilt an underdeveloped internal communications function into a strategic, data-driven and globally impactful team in just two years.

From moving beyond outdated email-only comms to harnessing AI, multi-language messaging and smarter leadership communications, this episode is packed with practical ideas for internal comms and engagement leaders navigating constant change.