In this episode, Raul welcomes Stacy Brown Randall, an author, speaker, podcast host, and expert in generating referrals without asking for them. They discuss her new book, 'The Referable Client Experience,' and the significance of client experience in business growth. Stacy shares strategies on how to create a referable client experience, including understanding hot zones, identifying referral moments, and maintaining a balance between work output and relationship building. They also delve into Stacy's growth strategies and her plans for future books. Tune in to gain valuable insights on building a strong referral-based business.
00:35 Discussing the New Book
01:38 Foundational Strategies for Referrals
04:04 Client Experience and Relationship Building
08:05 Mapping Client Experience for Referrals
10:59 Practical Tips for Building Referrals
19:20 Growth Strategies and Future Plans
Connect with Stacey:
https://staceybrownrandall.com/
Grab her new book here:
https://referableclientexperience.com/
Podcast:
https://staceybrownrandall.com/podcast/
Connect with Raul:
• Work with Raul: https://dogoodwork.io
• Free Growth Resources: https://dogoodwork.io/resources
• Connect with Raul on LinkedIn (DMs open): https://www.linkedin.com/in/dogoodwork/