The Next Frontier: AI, Live Video, and the Service Revolution

In this forward-thinking episode, we sit down with James Hatfield from LiveSwitch to discuss how live video and AI are revolutionizing the way service businesses operate.

We explore:

How AI-powered diagnostics can pinpoint issues and recommend fixes in real timeThe power of remote guidance, allowing senior techs to support junior techs from anywhereWays to streamline documentation by automatically capturing conversations and updatesHow QR codes and remote staff can pre-qualify leads, cut wasted trips, and boost close ratesThe future of service: faster response times, more transparency, and higher customer trust

James offers practical strategies and real-world examples to help contractors, service managers, and business owners work smarter, not harder. If you’re ready to tackle labor shortages, speed up jobs, and stay ahead of the competition, this episode is packed with actionable insights.

Learn more at liveswitch.com. #HVAC #FieldService #AI #RemoteDiagnostics #Innovation #ESCO #ESCOInstitute #LiveSwitch