In the field of enterprise SaaS, some founders set out with clear roadmaps, while others, like Khadim Batti, blaze new trails through sheer determination, pivots, and a deep-rooted commitment to solving customer pain points. In a recent conversation, Khadim delved into his journey from growing up in Mumbai to scaling his current venture, Whatfix. Whatfix has raised funding worth $270M from top-tier investors like Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, and Eight Roads.