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Scaling AI: What Trace3, WWT, and Presidio Know That You Don't
03 September 2026

Scaling AI: What Trace3, WWT, and Presidio Know That You Don't

Cisco Podcast Network

About
Across Cisco's partner ecosystem, AI adoption isn't new — it's already happening at scale. So how do partners turn that momentum into trusted, real-world outcomes for their customers? 

In this episode of Scaling AI in the Enterprise, we bring together an all-star partner panel featuring Trace3, Worldwide Technology (WWT), and Presidio to tackle the real challenges of scaling AI: the shift from dashboards to semantic layers, the discipline of clean data and governance, the balance between automation and human judgment, and why adoption is as much about culture and trust as it is about technology.  

Host: Emma Carpenter, SVP Recurring Revenue Acceleration, Cisco Customer Experience   

Guests:  

Josh Lindstrom, Sr. Director, Data and Analytics, Trace3  

Surbhi Kaul, VP CX Product Management, Cisco Customer Experience    

Kevin Corace, SVP Software and Services Lifecycle, Presidio   

Laura Kuehner, VP Customer Experience, WWT   

Learn more about Cisco Customer Experience; read our blogs and visit Cisco.com.