Part 3 Why Your Customers Say I'll Think About It — And How to Fix It

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In this episode, we talk about why the way you make people feel is just as important as the product or service you offer. Sales is not only about giving information. It is also about creating a conversation where people feel heard, respected, and comfortable enough to make their own decisions. When people feel understood, they are more open to listening and trusting what you have to say. We also discuss why stepping back instead of pushing harder can lead to better conversations. Taking time to understand the customer's point of view helps remove pressure and builds a better connection. If your goal is truly to help, you do not need to force anyone. Your role is to clearly lay out the right information so they can make a decision with confidence. Join us to discover how a simple shift in your approach can create better customer relationships and lead to more meaningful sales conversations. Tune in now!

Highlights of the episode:

- Why customer experience matters in sales : How people feel during the conversation can affect how much they trust you and your offer.

- Stepping back instead of pushing harder : Giving people space can make the conversation feel safer and more open.

- Understanding the customer’s point of view : When you see things from their side, you can guide them better.

- Sharing information without forcing the sale : Your role is to explain clearly so they can make a better decision.

Who is Mommy Negosyo?

Myrna “Mommy Negosyo” Tam-Natividad is the first-ever Female Entrepreneur of the Year Awardee of the Department of Trade and Industry in Zamboanga City for 2017 and the prime developer of Grow Your Business, Pinoy! Roadmap® (GYBP! Roadmap®). She was also chosen as one of the 100 Most Influential Filipinas in 2018 by the Global Association of Women called Filipina Women's Network based in the US.

Empowering 10,000 Pinays like you to become successful business builders!

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