EP84 The hidden risks of Documentation in Project Management

Have you ever finished a project, handed over the “comprehensive” documentation, and then wondered if anyone will ever actually read it or if you’ll be the one getting frantic messages at 3 months later?
In this episode of Business Breaks, hosts Dante Healy and John Byrne dive deep into the often-overlooked world of project documentation. They tackle the real challenges of balancing “just enough” documentation with the need for both functional and technical clarity, drawing from their own contrasting experiences with bespoke microservice builds and system implementations.
From the pitfalls of a 200-page PDF everyone ignores, to the difference between functional and technical documentation (and why developers shouldn’t write everything!), this conversation is packed with practical advice, candid stories, and surprising insights. Whether you’re building from scratch or deploying the latest SaaS solution, you'll leave with actionable ideas on making your documentation useful, searchable, and genuinely helpful not just another bureaucratic checklist.
Tune in for tips on making documentation part of your project DNA, innovative multimodal approaches (hello, video walkthroughs!), and why proper handovers can save you from being forever irreplaceable and stuck answering legacy questions. If you’ve ever managed a project, delivered a tool, or gotten lost in documentation hell, this episode is a must-listen.
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