Behind every beautiful piece of joinery is a series of decisions, conversations, and mistakes no one ever seesIn this episode, I sat down with Luke from Élan Joinery and SKUPA, to talk through what really goes into custom joinery and furniture, beyond the finished photos. From early planning and material selection to timelines, teamwork, and trust, Luke shares how thoughtful joinery is built around the way people actually live in their homes.We explore how Élan Joinery has evolved from its commercial roots into residential and furniture work, what it’s like running a family business, and why collaboration between designers, builders, joiners, and clients is essential to achieving great outcomes. The conversation also touches on sustainability, sampling, and the emotional side of caring deeply about your work.This episode offers a grounded look behind the scenes of high-end joinery, helping clients better understand the value of process, craftsmanship, and clear communication, not just the final result.What You’ll Learn• Why custom joinery takes time and what happens before anything is built• How material selection and sampling influence durability, function, and feel• What designers and joiners consider when planning storage, layout, and workflow• Why collaboration plays such a big role in successful projects• What clients often underestimate about timelines, process, and craftsmanship• How good joinery supports the way you live, not just how a space looksFollow Elan Joinery House:https://www.elanc.comhttps://www.instagram.com/elan.joinery/?hl=enFollow SKUPAhttps://skupa.com.au/https://www.instagram.com/skupafurnitureFollow Unfolded:Website: https://www.unfolded.com.au/Instagram: https://www.instagram.com/unfolded_Chapters 01:30 – The Origins of Elan Joinery02:26 – A Family Business Today03:07 – Expanding from Joinery into Furniture04:06 – Scaling Operations & Warehousing04:29 – Growing a Team & Business 06:00 – Micromanaging vs Autonomy07:25 – Why Luke Created A Showroom09:03 – Instagram Growth vs Real Business Growth09:37 – The Reality Behind Project Photos11:45 – Winning Work Through Instagram13:18 – Sustainability in Joinery & Furniture16:45 – Craftsmanship Across Departments17:48 – Why Owning Mistakes Builds Trust19:38 – What Clients Don’t See in Kitchens21:29 – How the Business Has Evolved24:52 – Delivering the Vision, Not Designing It25:31 – Collaboration With Designers & Builders28:56 – Managing Difficult Conversations31:02 – Why Custom Work Takes TimeKeywordsJoinery processCustom furniture designResidential cabinetrySustainable furnitureInterior design collaborationCraftsmanship tipsKitchen design ideasAustralian joineryDesigner-client collaborationFurniture materials and finishes