The Secrets of Claude's Platform From the Team Who Built It
08 May 2026

The Secrets of Claude's Platform From the Team Who Built It

AI and I

About

In the future, you’ll be able to accomplish a goal by just giving Claude an outcome and a budget.


That’s the direction Anthropic is building in with its new Managed Agents features, announced at this week’s Code with Claude developer event. The basic idea: Claude, wrapped in a computer in the cloud, that you can spin up, scale, and manage as needed. Anthropic is taking on the infrastructure that kills most agent products, and making sure that it scales to meet the needs of agents running 24/7.


On this week’s AI & I from @every, I talk with Angela Jiang (@angjiang), head of product for the Claude platform, and Katelyn Lesse (@katelyn_lesse), head of engineering for the Claude platform, about what Anthropic is building and what it takes to make agents reliable in production.


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Timestamps:

00:01:48 - How the Claude platform evolved from API to agents

00:04:09 - The primitives that make up Claude Managed Agents

00:10:37 - Why the harness and the model are becoming a single unit

00:18:49 - The infrastructure wall that kills most agent projects in production

00:24:49 - Why team agents need a different shape than individual productivity tools

00:26:36 - How Anthropic's legal team uses an agent to review marketing copy

00:34:24 - Using multi-agent orchestration for advisor strategies, adversarial pairs, and swarms

00:35:50 - How to measure agent success with outcome and budget as the end state

00:39:11 - What the platform looks like a year from now, when Claude writes its own harness