Skip to content
Opens in a new window
Episode 856 - Hire the Smile
14 October 2026

Episode 856 - Hire the Smile

7 Minute Leadership

About
Episode 856 of The 7 Minute Leadership Podcast explores why hospitality leaders should hire for genuine warmth and natural human connection. Learn why authentic customer service begins with hiring people who naturally make guests feel seen, welcomed, and valued.

Host: Paul Falavolito
Connect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTube

View my website for free leadership resources and exclusive merchandise: www.paulfalavolito.com

Books by Paul Falavolito
    The 7 Minute Leadership® Handbook: bit.ly/48J8zFG
    The Leadership Academy: https://bit.ly/4lnT1Pf
    The 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8y
    The Leader's Book of Secrets: http://bit.ly/4oeGzCI
    Red Key Leadership®: https://bit.ly/3SoKrpO