Episode 836 - The Zero-Dollar Hospitality Playbook

Episode 836 explains how leaders can improve hospitality and customer service training with little to no training budget. Learn five practical strategies for building better customer experiences through employee standards, anticipation, service recovery, and consistent leadership coaching.

Host: Paul Falavolito
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Books by Paul Falavolito

The 7 Minute Leadership® Handbook: bit.ly/48J8zFG
The Leadership Academy: https://bit.ly/4lnT1Pf
The 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8y
The Leader's Book of Secrets: http://bit.ly/4oeGzCI
Red Key Leadership®: https://bit.ly/3SoKrpO