How Ratan Tata’s Leadership Shaped One of India’s Oldest and Biggest Conglomerates | Harish Bhat

Harish Bhat spent 38 years with the Tata Group, working across businesses that reach millions of Indians every day, including Titan, Tanishq, and Tata Tea.

He joins Neon Show for a 3rd time and reflects on what it meant to build inside a 150+ year-old institution. The conversation begins in 1991, the year Ratan Tata took over as Chairman, a role he would hold for 21 years. Harish explains how Ratan Tata prepared Tata Sons at a time when the Indian economy was opening up and competition was changing rapidly.

We discuss landmark moments in the group’s history, including the Tetley acquisition in 2000, the first time an Indian company acquired a major global consumer brand. Harish shares how this decision transformed not only the Tata Group’s mindset but also the way ambitious Indian businesses think about their potential.

Harish speaks about Ratan Tata not as a distant icon, but as a leader he worked closely with. He shares stories of how decisions were made, how conflicts were handled, and why dignity, compassion, and keeping one’s word were always non-negotiable for Ratan Tata.

The conversation also draws from his book Doing the Right Thing, where he transfers these experiences into practical lessons on leadership shaped over decades.

https://www.amazon.in/Doing-Right-Thing-Bestselling-Tatastories/dp/0143479857

00:00 — Trailer
01:07 — Paying tribute to Mr. Ratan Tata
05:53 — The Tata family legacy
06:53 — Early childhood and education of Ratan Tata
07:48 — The decision to return to India
08:44 — How Ratan Tata prepared the Group for a liberalised economy
14:35 — How Tata Sons became a global business
16:45 — The $450 million Tetley acquisition
20:08 — Tata Group’s acquisition of Global Brands
23:33 — A visionary leader who chose to remain deeply private
25:04 — How Ratan Tata dealt with Conflict
28:58 — Dignity above all
31:29 — The only concern on renovation of Bombay House
34:41 — How the Tata Group gives back to Mumbai
39:44 — Four lessons from Ratan Tata’s Life
42:50 — The deeper purpose that drives the Tata Group
44:45 — Emotional gestures that speak to people’s hearts
48:45 — Ratan Tata as a philanthropist
51:26 — A life guided by the principle: “Do the right thing”
53:06 — The story behind the book

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This video is for informational purposes only. The views expressed are those of the individuals quoted and do not constitute professional advice.

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